Anything you wonder about?
questions and answers!
Here we have gathered the answers to some of the most common questions about everything from check-in times and parking to pools, children, and pets. Hopefully, you will quickly find what you are looking for – otherwise, you are always most welcome to contact us.
What are the opening hours of the outdoor pool?
Our outdoor swimming pool is open in the evening, during summer it is open between 16:00 - 21:00 and during winter 17:00 - 21:00.
Can I bring my dog with me?
YES - Dogs are welcome in our holiday homes and beach houses. A cleaning fee of SEK 300 is payable at check-in. Please let us know before arrival if your four-legged friend is coming along.
Are children allowed in your pools?
Children's hours apply to residents; we do not accept children under 15 years of age at the day spa.
Nappy-free children under 13 years of age are welcome in the spa & relaxation area.
13:00 – 15:00 & 08:00 – 10:00
Children aged 13-15 are welcome:
13:00 – 17:00 & 08:00 – 10:00
Even during children's hours, peace and quiet is the order of the day. Children in nappies are not allowed in the pools, nor are they allowed to wear swim nappies.
Please note that the outdoor pool is not guaranteed to be included for children.
In summer there is a swimming pool in the car park. Children have access to this between 9:00 and 18:00.
How do I book a package deal?
To book an accommodation package, select > BOOK in the menu bar at the top left > BOOK HOTEL > SELECT DATE & NUMBER OF GUESTS > SELECT REQUIRED PACKAGE > SELECT REQUIRED TYPE OF ACCOMMODATION > CONTINUE > enter your details > CONTINUE. You have now made your booking and you will shortly receive an email confirmation
What's the easiest way to contact reception?
By sending an email to info@smygehushavsbad.se. We usually respond within 48 hours, in urgent cases - call +46 (0) 410 - 503 00. Please note that at high pressure in the reception it may be difficult to reach you.
Can one visit you with a wheelchair?
Yes, we have a locked entrance with a ramp and no stairs. Please let the reception know and we will open it for you. There is a bathroom in the corridor which has a handle but no adapted seat.
We have double rooms on the ground floor without stairs. There is a lift to the SPA. There is no adaptation in our double rooms or holiday homes nor in the bathrooms, there is a higher edge in to the bathrooms and the shower is in smaller size.
How does it work with parking?
Our guests have free parking outside the hotel and on the north side. There are 2 disabled parking spaces outside the side entrance.
Can you charge electric cars?
Yes, we have two electric car spaces outside the main entrance.
First come, first served. Charging is done with your own cables and is done via the app eways
What are your check-in times?
Check-in between 15:00 - 18:00. If you arrive later than 18:00 - please contact the reception and we will organise a late check-in.